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Telephone Operator with Intercom System

With proper communication skills and hands on training on computers and Electronic Private Automatic Branch Exchange (EPABX), this occupational training course opens employment opportunities that includes telephone and computer operators at call centers and offices across industries.

Course Name: Telephone Operator with Intercom System

Category: Non-Industrial Vocational Course

Duration:  1 Year

Admission: July onwards

The one-year course focuses on the hands-on training from introduction to use of various function keys on digital as well as analog EPABX system. Training is also imparted on communication, diction, and voice modulation along with required knowledge of English knowledge.

Course Content
  • Communication Skills: types of communications, their advantages, and disadvantages along with skills in letter writing
  • Computer Operation: Various office suite products along with e-mail and Internet
  • Telephone communication services/Intercom Operation: Digital EPABX Board (8+41) & Analog System EPABX (4+16)
  • Braille: alphabets and Grade II Braille contractions

The course is open for male students in the age group of 16 to 30 years with a minimum qualification of SSC.

  • Duly completed admission application form
  • Original & xerox copy of school/college leaving certificate
  • Original & xerox copy of marksheet
  • Original & xerox copy of disability certificate
  • Original Aadhar card
  • Four Passport Size Photographs

Course is approved by Maharashtra State Board of Vocational Examination (MSBVE) and Certificate is issued by MSBVE.

  • Course fees NIL
  • Free hostel accommodation with meals and medical aid
  • Monthly training allowance
  • Conveyance allowance for day students
  • Annual picnic, Sports, and Cultural activities

Inquire for the admission, please contact The NAB Workshop for the Blind or email us at teloper@workshopforblind.org.